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Best Auto Repair, Bismarck

2121 Lee Ave
Unit B Bismarck, ND 58504

701-223-9728
Opening Hours
  • Mon 8:00AM - 5:30PM
  • Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
  • Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
  • Sat Closed
  • Sun Closed
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701-223-9728 | 2121 Lee Ave Unit B Bismarck, ND 58504

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

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Testimonials

, 05/14/2021
In Bismarck on a Monday in April 2021 returning home to western ND. Our van began to sputter as we prepared to leave Sam's Club. I immediately began to look for an auto repair shop close to Sam's. Auto Therapy reviews were great and close to Sam's, I called Tim the owner, he said bring it in and I will take a look at it. This guy was amazing! He knew we were stranded - put the car on the lift - diagnosed the problem and proceeded to look for parts. We had to go home, so we had to rent a car to get home. Not only did he get the van scheduled to be fixed asap, he said he had to go to Williston on Saturday and would drive the car back to us in Watford. This guy is the real deal - knowledgeable, honest and a has a great shop and staff. I have never in my long life had such an amazing experience with any business. There are not enough words to express my gratitude Tim Geloff with Auto Therapy!
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